FAQ

Delivery

Yes! Flower et Amor offers a stunning array of preserved flower arrangements, all available for delivery. Sending real flowers that maintain their beauty for over a year has never been easier, allowing you to share timeless elegance with loved ones across the country. Whether you’re searching for the perfect wedding gift, celebrating a graduation, surprising someone on their birthday, or simply sending a heartfelt gesture, our exquisite arrangements can be delivered straight to the recipient’s doorstep.

For customers in Houston and surrounding areas, same-day or next-day hand delivery may be available, depending on UPS services. If you’d like to ship to other cities beyond Houston, Texas, please feel free to contact us for more details.

At Flower et Amor, the shipping method for Preserved Flowers varies based on the arrangement size and delivery location.

Yes, you can! Orders can be picked up directly from our store:

US: 13006 Memorial Drive, Houston, Texas 77079.

We strive for timely shipments, but unexpected delays can occur. If your order is delayed, please check the tracking link provided via email or log into our website for status updates. For further assistance, contact our support team, and we’ll work to find the best solution.

For expedited shipping, orders received before 6 PM local time, Monday through Friday, qualify for same-day shipment. Orders placed after this time will ship the next business day. For same-day concierge delivery, your order will arrive by 9 PM; however, specific delivery times cannot be guaranteed.

Due to the unique nature of our Preserved Flower arrangements at Flower et Amor, we do not accept returns. Additionally, please note that once an order is placed, it cannot be canceled or modified beyond a 60-minute window. We hope that you are completely enchanted with your beautiful arrangement. With a wide selection of styles and colors, we aim to help you find the perfect arrangement for any occasion. If you have any questions about our return policy or our arrangements, please feel free to contact Flower et Amor!